Loading portal...
Enter the username and activation code you were given.
Save this recovery code somewhere safe. You'll need it if you ever forget your password — it won't be shown again.
Enter your exact username and either your saved recovery code or the latest reset code from your administrator. Codes are single-use.
Your password has been reset. Here is your new recovery code — save it, the old one no longer works.
Professional Prep & Fulfillment Services
Welcome
Stock levels, fulfillment progress, and quick actions in one place.
| PRODUCT TITLE | QTY | STATUS | EDIT | |
|---|---|---|---|---|
| Loading... | ||||
Find an item, then update its quantities, shipment progress, or details.
Enter how many have arrived at the warehouse, then how many have shipped out.
Create a new inventory record for the selected client.
Adds a new item for this client. Items that track received and shipped quantities start as "Not Received" — update them from the Update tab as they arrive and ship.
A clear record of inventory changes and who made them.
Recorded inventory changes, including your own activity and previously read updates. Most recent first; missing timestamps or users are marked as not recorded.
Keep client conversations and shared files together.
Review the monthly estimate. Expand a section to manage entries, invoices, or rates.
Totals from invoices you've already sent this client. The month-end estimate uses their last 6 months. Saved in the Billing_History sheet tab.
The services you bill this client for and their price each. Add the same service twice with a different description for a second rate (e.g. Bundling / Oversized Bundle). Saved in the Billing_Rate_Cards sheet tab.
Manage existing clients, onboard a new account, or reset access. Expand only what you need.
Creates the login, portal settings, and a ready-to-use inventory sheet — no code changes needed.
Every field you add here becomes a dashboard column. Untick "Show on Add New form" to hide it on that form.
Change settings or add/rename/remove fields any time — the sheet columns update to match.
Needed for the client's Drive folder button to work.
Pick the field that holds a Y/N value for each dashboard filter. Aged Orders and Dead Stock use the activity log automatically.
Rename a field's label to rename its column, or remove it to delete the column (and its data) entirely. Untick "Show on Add New form" to hide a field on that form.
Passwords and recovery codes are stored hashed and can't be read from the sheet. Resetting invalidates the old password and recovery code and gives you a one-time reset code to send with the exact username; the client then chooses a new password using "Forgot Password?". "Create Account" also accepts this code.
Answers to common questions about your inventory portal.
Open the Add item tab, enter the product title and starting quantity (the SKU is optional), fill in any extra fields for your account, then select Add.
If you don't see an Add item tab, your account is view-only or PIN-protected. Message the ECL team in Chat and they can add it for you.
Open Updates, search for the item by SKU or product name, and select it. You can then:
Some accounts ask for a PIN before changes can be made.
Type a SKU or product name in the dashboard search box — results update as you type. Select Filters to narrow the list by status, such as low stock or partially shipped.
In Stock, Low Stock, and Out of Stock describe items counted on hand. For shipment-tracked items, Not Received means nothing has arrived yet, Partially Shipped means some units have shipped out, and Fully Shipped means everything received has shipped.
Open the Activity tab. Each row shows the timestamp, action, user, and details, with the most recent first. Use the filter box to search any column; the list refreshes automatically while it's open.
Sign out, then select Forgot Password? on the sign-in screen. Enter your username, your recovery code, and a new password.
You'll receive a new recovery code afterwards — save it somewhere safe, because the old one stops working.
Contact ECL through Chat, at eclsupport@electriccitylogistics.com, or at (406) 948-2719. We'll send you a one-time reset code to use in place of your recovery code on the Forgot Password? screen.
Use the Chat tab to message the team directly. The chat page also links to your shared Drive folder for documents and labels. The bell icon at the top shows unread replies and inventory updates.
If billing is enabled for your account, the Billing tab shows this month's charges and an end-of-month estimate. If you don't see it, ask the ECL team to turn it on.
For security, sessions expire after a set time. Sign in again to continue — your data is unaffected.
No questions match your search.
Try a different word, or message us in Chat and we'll help.
Enter your 3-digit PIN to continue